Services

Financial Services

eDirect Services helps practices improve their revenue cycle by implementing eDirect Services' best practices in the following areas:

• Medical Billing (Insurance, Patient, LOP, Worker Compensation)
• A/R Recovery
• Credentialing/Contracting
• Revenue Management Consulting
• Implementing Operational Procedures
• Financial Control Audits
• Establishing Financial Control Procedures
• Workflow Analysis and Staffing Plan Development
• Software Evaluation and Implementation
• Personnel Review and Staff Training

Contracting & Credentialing

eDirect Services offers installation, configuration, customization and ongoing support for the following platforms and products:

• Fee Schedule Negotiation
• Track all credentialing data for a practice within SQL Server database system
• Monitor all alerts for expiring documents
• Maintain current copies of all contracts and fee schedules
• Reimbursement analysis across major payers

IT Support

eDirect Services offers installation, configuration, customization and ongoing support for most PM and EMR packages as well as general network support services.

• Evaluation, Installation and Configuration of EMR, EHR and PM Systems
• Consolidation of disparate systems including custom programming, data merge, etc.
• IT Support - Networks, Websites, EMR, PACS, etc.
• Support for EMR and Practice Management Packages
  • TheraOffice
  • Dr Chrono
  • Athena
  • AdvancedMD
  • CollaborateMD
  • Sevocity
  • e-MDs
  • E-Clinical
  • Alteer
  • Allscripts and Allscripts\MyWay
• Network Support
  • Workstation Support - monthly fee per workstation
    • On-call support for all IT systems